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Advantage Interactive Corp. - Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection. http://www.advantageinteractive.com/ |
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Associated Software Corporation - This site provides useful information, tools and links for customer purchase and upsell. http://www.associatedsoftware.com/sys-tmpl/callcentersolutions/ |
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CRM Assist - Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory. http://crm.ittoolbox.com |
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Customer Inc - Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies. http://www.customer-inc.com |
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Deep-Insight - Web-based, customer and employee satisfaction and relationship management assessment services and software. http://info.deep-insight.com/ |
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Fulfillment Plus - Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers. http://www.fulfillmentplus.com/ |
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Info Warehouse - Provides customer service training materials and business information links. A full complement of business links and personal improvement information. http://www.infowhse.com/home.htm |
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Joe Turner - Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982 http://www.joeturner.com/ |
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Kovair Inc. - Consulting services covering CRM and strategic relationship management. http://www.kovair.com |
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MindTree Consulting - Business to consumer services. http://www.mindtree.com/ |
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NowDocs - How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents. http://www.nowdocs.com/ |
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One Source Repair Services - Co-ordinates services to support and maintain work environments, with service details and contacts. http://members.aol.com/oshl2000/ |
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SRD Group - CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment. http://www.srd-grp.com |
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SociAlchemy - Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks. http://www.socialchemy.com/ |
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Softlab - IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries. http://www.softlab.com |
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Strengthbank - Offers professional keynote and customer service seminars. http://www.strengthbank.com/index2.html |
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Tariva, Inc. - Web based customer relationship management software available in both hosted and installed versions. http://www.tariva.com/ |
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The Better Client Service - A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative. http://www.betterclients.com |
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The Cross Country Group - Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America. http://www.ccgroup.com |
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The Interchange Group UK - Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management. http://www2.interchange.co.uk |
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Tier1 Innovation - Leading provider of eBusiness and customer relationship management (CRM) consulting and implementation services. http://www.tier1innovation.com |
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Zamba Corporation - Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA). http://www.zambasolutions.com/ |